Terms of service

This store is operated by icedLegend. By purchasing from this store, you agree to these terms together with our Privacy Policy, Refund Policy and Shipping Policy.

Products and materials

Each product page states the metal and stones used in that piece. We distinguish clearly between cubic zirconia (CZ), moissanite, lab-grown diamonds and natural diamonds — a stone is described as a diamond only where it is one. Photos aim to represent each piece accurately; handmade pieces may show minor natural variation.

Custom orders

For custom pieces, production begins after you approve the design (CAD) and the agreed payment is received. We work through design revisions with you until you approve the design; once production has begun, specifications cannot be changed.

Timelines

Because every piece is made individually, production and delivery timelines are confirmed for your specific order in writing (WhatsApp or email) before production begins, and form part of your order agreement. If anything about timing is important for your order — for example a gift date — tell our team when you order and we will confirm what is possible.

Pricing and payment

Prices are shown in USD unless another currency is selected. We accept the payment methods shown at checkout. An order is confirmed once payment is received.

Your materials and designs

Please only submit designs, logos, images or text that you have the right to use. You are responsible for the rights in any reference material you provide for a custom piece.

Contact

Questions about these terms: WhatsApp +86 150 1352 0919 or superluxhk@outlook.com.